Browse: 85 results for Blog

85 result(s) for Blog

  1. Annual casebook released – helping public sector agencies to improve decision-making - Blogstar relevancy 5 The Queensland Ombudsman’s report, Casebook 2026: Helping agencies to improve decision-making, was published under the authority of the Honourable Pat Weir MP, Speaker of the Queensland Parliament in May 2026. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/annual-casebook-released-helping-public-sector-agencies-to-improve-decision-making  - Last Modified 13 May 2026
  2. Privacy Awareness Week 2026 - Blogstar relevancy 5 It’s Privacy Awareness Week (PAW),16-22 June 2025, and this year’s theme is ‘Privacy: it’s everyone’s business’. PAW aims to highlight the importance of protecting and respecting personal information, both as community members and as public sector agencies. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/privacy-awareness-week_2026  - Last Modified 7 May 2026
  3. Now open for public consultation – draft Queensland watch-house inspection standards - Blogstar relevancy 5 Consultation period for feedback on the DRAFT for Consultation - Inspection standards for Queensland watch-houses https://www.ombudsman.qld.gov.au/improve-public-administration/blog/consultation-open-for-watch-house-standards  - Last Modified 5 May 2026
  4. Inspector releases Brisbane Correctional Centre inspection report - Blogstar relevancy 5 The Brisbane Correctional Centre inspection report, prepared by the Inspector of Detention Services, was tabled today by the Honourable Pat Weir MP, Speaker of the Queensland Parliament. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/inspector-releases-brisbane-correctional-centre-inspection-report  - Last Modified 8 May 2026
  5. Consultation open for Maximum Security Units - Blogstar relevancy 5 Consultation period for feedback for Maximum Security Units at Queensland Correctional Centres, as part of the review process. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/consultation-open-for-maximum-security-units  - Last Modified 27 Apr 2026
  6. Ombudsman's third report on preventing harm to children with disability in Queensland released - Blogstar relevancy 5 An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsmans-third-report-on-preventing-harm-to-children-with-disability-in-queensland-released  - Last Modified 22 Apr 2026
  7. Consultation open for West Moreton, Brisbane and Cleveland youth detention centres and Woodford Correctional Centre  - Blogstar relevancy 5 Consultation period for feedback for West Moreton, Brisbane and Cleveland youth detention centres and Woodford Correctional Centre, as part of the inspection process. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/consultation-for-ydcs-and-wcc-inspections  - Last Modified 17 Mar 2026
  8. Learn about reporting serious wrongdoing in the public sector  - Blogstar relevancy 5 'Public Interest Disclosures Decisions – Essentials' is an online, self-paced module of what a PID is, how to make one, and the protections and responsibilities that apply. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/learn-about-reporting-serious-wrongdoing-in-the-public-sector  - Last Modified 9 Mar 2026
  9. Risks to be aware of when using AI for complaints - Blogstar relevancy 5 Risks to be aware of when using AI for complaints https://www.ombudsman.qld.gov.au/improve-public-administration/blog/risks-to-be-aware-of-when-using-ai-for-complaints  - Last Modified 16 Mar 2026
  10. Christmas closure 2025 and emergency agencies - Blogstar relevancy 5 Seasons greetings and best wishes for the new year. See details of emergency agencies. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/christmas-closure-2025-and-emergency-agencies  - Last Modified 12 Dec 2025
  11. Ombudsman’s second report on preventing harm to children with disability in Queensland released - Blogstar relevancy 5 The Queensland Ombudsman’s report, Preventing harm to children with disability in Queensland – Report 2: Department of Housing and Public Works, was tabled today (Wednesday 26 November) by the Honourable Pat Weir MP, Speaker of the Queensland Parliament. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsman-second-report-on-preventing-harm-to-children-with-disability-in-queensland-released  - Last Modified 30 Jan 2026
  12. Inspector of Detention Services report on youth detention centres published - Blogstar relevancy 5 The Office of the Queensland Ombudsman tabled in Parliament its Combined inspection report for youth detention centres: A report on our 2024 inspections of 3 Queensland youth detention centres – West Moreton, Brisbane and Cleveland on 12 November 2025. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/inspector-of-detention-services-report-on-youth-detention-centres-published  - Last Modified 30 Jan 2026
  13. Inspector of Detention Services: Annual operational report 2024-25 published - Blogstar relevancy 5 The Office of the Queensland Ombudsman tabled in Parliament its Inspector of Detention Services: Annual operational report 2024–25 on 20 October 2025 https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ids-annual-operational-report-2024-25-published  - Last Modified 30 Jan 2026
  14. Queensland Ombudsman's Annual Report 2024-25 published - Blogstar relevancy 5 The Office of the Queensland Ombudsman tabled in Parliament its Annual Report 2024–25 (Annual Report) on Friday 19 September 2025. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/annual-report-2024-25-published  - Last Modified 30 Jan 2026
  15. International Access to Information Day 2025  - Blogstar relevancy 5 International Access to Information Day supporting agencies to build good practices https://www.ombudsman.qld.gov.au/improve-public-administration/blog/international-access-to-information-day-2025  - Last Modified 30 Jan 2026
  16. Where to go with a complaint about Fire Ant Eradication Program - Blogstar relevancy 5 Where to go with a complaint about Fire Ant Eradication Program https://www.ombudsman.qld.gov.au/improve-public-administration/blog/where-to-go-with-a-complaint-about-fire-ant-eradication-program  - Last Modified 1 Sep 2025
  17. NEW! Good decisions guidance – available anywhere, at any time - Blogstar relevancy 5 'Good Decisions – Essentials' is an online, self-paced module of what you should consider when making administrative decisions. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/new-good-decisions-guidance-available-anywhere-at-any-time  - Last Modified 17 Sep 2025
  18. Multicultural Queensland Month - Everyone has a story - Blogstar relevancy 5 Multicultural Queensland Month (MQM) is an annual event in August. It’s a statewide initiative that celebrates the vibrant diversity of Queensland. This year’s MQM theme “One Queensland, many stories”, invites all Queenslanders to reflect on and celebrate the stories that connect us – stories of migration, culture, resilience, community, and belonging. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/multicultural-queensland-month  - Last Modified 30 Jan 2026
  19. NAIDOC Week 2025 - Blogstar relevancy 5 It’s NAIDOC Week (6-13 July) celebrating the history, culture and achievements of Aboriginal people and Torres Strait Islander people across Australia. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/naidoc-2025  - Last Modified 7 Jul 2025
  20. Inspector's report on men's rural prison released - Blogstar relevancy 5 The Palen Creek Correctional Centre inspection report prepared by the Inspector of Detention Services, was tabled by the Honourable Pat Weir MP, Speaker of the Queensland Parliament on 19 June 2025. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/palen-creek-correctional-centre-inspection-report  - Last Modified 19 Jun 2025
  21. Privacy Awareness Week 2025 - Blogstar relevancy 5 It’s Privacy Awareness Week (PAW),16-22 June 2025, and this year’s theme is ‘Privacy: it’s everyone’s business’. PAW aims to highlight the importance of protecting and respecting personal information, both as community members and as public sector agencies. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/privacy-awareness-week_2025  - Last Modified 30 Jan 2026
  22. National Reconciliation Week 2025 - Blogstar relevancy 5 National Reconciliation Week (NRW) is celebrated from 27 May to 3 June. This year’s theme, Bridging Now to Next, calls on all Australians to step forward together, to look ahead and continue the push forward as past lessons guide us. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/nrw-2025  - Last Modified 30 Jan 2026
  23. Casebook 2025: helping public sector agencies to improve decision-making released - Blogstar relevancy 5 This is the fifth issue of our annual casebook series that provides real-life examples of complaints this Office has investigated, including the outcomes. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/casebook-2025-helping-public-sector-agencies-to-improve-decision-making-released  - Last Modified 30 Jan 2026
  24. Ombudsman’s report released on preventing harm to children with disability in Queensland  - Blogstar relevancy 5 This is the Ombudsman’s first report from the investigation, and it looks at the Department of Education. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsman-s-report-released-on-preventing-harm-to-children-with-disability-in-queensland  - Last Modified 19 Nov 2025
  25. Inspector’s report on Southern Queensland Correctional Centre released - Blogstar relevancy 5 The Southern Queensland Correctional Centre inspection report prepared by the Inspector of Detention Services, was tabled. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/inspector-s-report-on-southern-queensland-correctional-centre-released  - Last Modified 19 Mar 2025
  26. A new national complaint service for higher education students - Blogstar relevancy 5 From 1 February 2025, the National Student Ombudsman (NSO) commences. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/a-new-national-complaint-service-for-higher-education-students  - Last Modified 31 Jan 2025
  27. Christmas closure 2024 and emergency agencies - Blogstar relevancy 5 Seasons greetings and best wishes for the new year. See details of emergency agencies. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/christmas-closure-2024-and-emergency-agencies  - Last Modified 16 Dec 2024
  28. Annual reporting published - Blogstar relevancy 5 The Office has released its 'Annual report 2023–24' and 'Inspector of Detention Services annual operational report 2023–24'. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/annual-reporting-published  - Last Modified 21 Oct 2025
  29. Marking 50 years of service to the community  - Blogstar relevancy 5 In 2024, the Office reached a significant milestone, marking 50 years since its establishment. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/marking-50-years-of-service-to-the-community  - Last Modified 30 Jan 2026
  30. A change to our framework, and what it means to you - Blogstar relevancy 5 From 15 September 2024, a change takes effect within our current framework. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/a-change-to-our-framework-and-what-it-means-to-you  - Last Modified 30 Jan 2026
  31. Inspector’s report on Cairns and Murgon watch-houses released - Blogstar relevancy 5 The Inspector of Detention Services report, 'Cairns and Murgon watch‑houses inspection report: Focus on detention of children', was tabled on 11 September 2024. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/inspector-s-report-on-cairns-and-murgon-watch-houses-released  - Last Modified 30 Jan 2026
  32. Report on Townsville’s Cleveland Youth Detention Centre released - Blogstar relevancy 5 The Inspector of Detention Services report, The Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages, was tabled on 27 August 2024. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/report-on-townsville-s-cleveland-youth-detention-centre-released  - Last Modified 10 Apr 2026
  33. Ombudsman presents the Forensic Disability Service – second report - Blogstar relevancy 5 A review of the implementation of recommendations made in the 2019 Forensic Disability Service report. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsman-presents-the-forensic-disability-service-second-report  - Last Modified 16 Oct 2024
  34. Still learning from experience - Blogstar relevancy 5 Over 50 years, five priority areas have consistently been the cause of problems in public administration. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/still-learning-from-experience  - Last Modified 15 Jul 2025
  35. New casebook to help public sector agencies to improve decision-making  - Blogstar relevancy 5 Samples of Ombudsman investigation outcomes https://www.ombudsman.qld.gov.au/improve-public-administration/blog/new-casebook-to-help-public-sector-agencies-to-improve-decision-making  - Last Modified 15 Mar 2024
  36. New Ombudsman report: Prison overcrowding and other matters  - Blogstar relevancy 5 An investigation in response to a reference by the Legal Affairs and Safety Committee of the Queensland Parliament'. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/new-ombudsman-report-prison-overcrowding-and-other-matters  - Last Modified 21 Feb 2024
  37. Common complaints over Christmas - Blogstar relevancy 5 Speaking to the correct complaints body will help you resolve the matter faster. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/common-complaints-over-christmas  - Last Modified 20 Dec 2023
  38. Christmas closure 2023 - Blogstar relevancy 5 Seasons greetings and best wishes for the new year. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/christmas-closure-2023  - Last Modified 20 Dec 2023
  39. Framework and Guideline for managing customer complaints - Blogstar relevancy 5 Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/framework-and-guideline-for-managing-customer-complaints  - Last Modified 26 Aug 2025
  40. Inspection standards for prisons and youth detention centres released - Blogstar relevancy 5 Inspection standards aim to ensure transparency in the outcomes that will be assessed during inspections. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/inspection-standards-for-prisons-and-youth-detention-centres-released  - Last Modified 22 Sep 2023
  41. Multi-agency complaint handling - Blogstar relevancy 5 What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/multi-agency-complaint-handling  - Last Modified 15 Aug 2023
  42. New detention oversight arrangements in Queensland  - Blogstar relevancy 5 The Inspector of Detention Services Act 2022 (IDS Act) has now fully commenced. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/new-detention-oversight-arrangements-in-queensland  - Last Modified 4 Jul 2023
  43. Work with us on IDS - Blogstar relevancy 5 We are seeking applications for permanent and temporary roles relating to establishing the IDS functions. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/work-with-us-on-ids  - Last Modified 8 May 2023
  44. New videos to help you know how and when to make a complaint - Blogstar relevancy 5 Videos on how to effectively seek help with your complaint, with a focus on the needs of people with impaired capacity. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/new-videos-to-help-you-know-how-and-when-to-make-a-complaint  - Last Modified 5 Apr 2023
  45. What is procedural fairness? - Casebook examples - Blogstar relevancy 5 Procedural fairness requires that a person be given a fair hearing before a decision adversely affecting the person’s rights and interests is made. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/what-is-procedural-fairness-casebook-examples  - Last Modified 4 Apr 2024
  46. Improving policy, procedure or service - Casebook 2022 examples - Blogstar relevancy 5 These Casebook 2022 examples show how to improve policy, procedure or service. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/improving-policy-procedure-or-service-casebook-2022-examples  - Last Modified 5 Apr 2023
  47. Insight into our investigation process  - Blogstar relevancy 5 Watch the video to gain an insight into how our investigations are conducted. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/insight-into-our-investigation-process  - Last Modified 20 Oct 2022
  48. Making a difference for vulnerable people - Casebook 2022 examples - Blogstar relevancy 5 The Office continues to promote awareness and accessibility to vulnerable communities. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/making-a-difference-for-vulnerable-people-casebook-2022-examples  - Last Modified 20 Oct 2022
  49. Passport delay complaints - Blogstar relevancy 5 Where can you complain about delays in processing passport applications? https://www.ombudsman.qld.gov.au/improve-public-administration/blog/passport-delay-complaints  - Last Modified 5 Sep 2022
  50. Improving communication - Casebook 2022 examples - Blogstar relevancy 5 Giving reasons for decision is essential to fairness, ensures transparency and promotes accountability. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/improving-communication-casebook-2022  - Last Modified 22 Nov 2022
Last updated: Monday, 1 January 1900 12:00:00 AM

16 May 2026

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