Perspective newsletters are published quarterly and are essential reading for anyone interested in complaints management and good decision-making.

  • Perspectives offers news, advice and case studies for public sector officers and key decision makers in local and state government.
  • Community Perspective directs information to community and advocacy groups and officers in community services.
  • Ombudsman Advisories look at the findings from recent investigations.

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Last updated: Wednesday, 9 January 2019 2:03:43 PM