Newsletters

Our Perspective newsletters are published twice a year and are essential reading for anyone interested in complaints management and good decision-making.

We also publish Ombudsman Advisories several times a year. These publications look at the lessons from recent investigations.

Subscribe to Ombudsman Advisory or our Perspective newsletters.

Community Perspective

News, advice and case studies for community and advocacy groups and officers in community services.

Legal Perspective

News, advice and case studies for public sector practitioners and private sector lawyers.

Local Perspective

News, advice and case studies for key decision-makers in local government.

State Perspective

News, advice and case studies for key decision-makers in state government.

Ombudsman Advisory

Summaries of recent investigations and details of common issues and complaints received.

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