How to complain Handling complaints about Queensland state government departments and agencies (including state schools and TAFE), local councils, and public universities. What we can help with What we can investigate and information about other organisations that may be able to help. The complaints process How to complain and what to expect from us. Make a complaint Make your complaint about a Queensland state government department or agency, local council or public university via our online form. Unhappy with us Would you like us to review our decision? Do you have a complaint about our conduct?