Contact us
We accept complaints made via the website, by phone and in writing.
The Office is closed on all public holidays.

Telephone:
3005 7000
1800 068 908 (Toll free outside Brisbane only)
Your call will be answered between 9.00am- 4.00pm on business days and between 10:30am-4:00pm on the last Thursday of each month.
Please note calls from a mobile may attract higher charges. We can call you back if you let us know you are calling from a mobile. If you need a translator, call 131 450. If you are deaf or have a hearing or speech impairment, you can use the National Relay Service. Give the National Relay Service our telephone number and they will call us.
Address:
GPO Box 3314, Brisbane, QLD 4001

Accessibility:
Wheelchair accessible by lift.

Fax:
(07) 3005 7067

ABN:
25 765 757 900
All personal information you provide to us is handled in accordance the Information Privacy Act 2009. To find out more, see our privacy plan.