Contact us

The Office has temporarily suspended accepting complaints face-to-face or via phone due to Coronavirus (COVID-19). We continue to accept complaints made via the website and in writing.



Telephone temporarily suspended from 27/03/2020

3005 7000

1800 068 908 (Toll free outside Brisbane only)

Phone hours are 8:30am to 4:30pm (AEST), Monday to Friday.

Please note calls from a mobile may attract higher charges. We can call you back if you let us know you are calling from a mobile. If you need a translator, call 131 450. If you are deaf or have a hearing or speech impairment, you can use the National Relay Service. Give the National Relay Service our telephone number and they will call us.



GPO Box 3314, Brisbane, QLD 4001



Wheelchair accessible by lift.



(07) 3005 7067



25 765 757 900

All personal information you provide to us is handled in accordance the Information Privacy Act 2009. To find out more, see our privacy plan.

Last updated: Friday, 27 March 2020 4:46:49 PM