Queensland Ombudsman home page
Queensland Ombudsman logo
Web: www.ombudsman.qld.gov.au
Call: (07) 3005 7000
Toll free: 1800 068 908
Speak & Listen: 1300 555 727
Interpreter: 131 450
  • Contact us
Search
Loading results...
More Results Close
Listen and translate
Skip to main content
Menu
  • Home
  • What we do
    • Role of the Ombudsman
    • Investigations
    • Training and other services
    • Public interest disclosures
  • How to complain
    • What we can help with
    • The complaints process
    • How to make a public interest disclosure
    • Unhappy with us
    • Make a complaint
    • Human rights complaints
  • Improve public administration
    • Advisory service
    • Public administration resources
    • Public interest disclosures
    • Reports and case studies
    • Newsletters
    • Blog
  • Training and education
    • Training courses
    • Training calendar
    • Book a training course
    • Community engagement
  • About us
    • Vision, history and structure
    • Corporate documents
    • Employment
    • Right to information
    • Information classification
    • Privacy
    • Terms of use
    • Accessibility
    • Media
    • Contact us

You are here:

  1. Home
  2. About us
  • Decrease font size
  • Increase font size
  • Print icon Print
  • PDF icon Print to PDF
Section Menu
  • Vision, history and structure
  • Corporate documents
    • Strategic plan 2018-22
    • Annual report
    • Service delivery charter
    • Code of conduct
    • Strategic review
    • Public Interest Disclosure Management Program 2020
    • Public Interest Disclosure Procedure 2020
    • Prevention and management of fraud and corruption
    • Managing unreasonable complainant behaviour
  • Employment
  • Right to information
    • Open data strategy
      • Gift register
    • How to access information
      • Administrative access policy
      • Right to information and information privacy policy and procedures
    • Publication scheme
    • Disclosure log
  • Information classification
  • Privacy
    • Privacy Plan
  • Terms of use
    • Social media terms of use
  • Accessibility
  • Media
    • Media release - Management of child safety complaints – second report
    • Media release - Ombudsman releases Annual Report 2018-19
    • Media release - The Forensic Disability Service report
    • Media release - The Sunshine Coast Regional Council regulatory enforcement report
    • Media release - The Brisbane Youth Detention Centre report
    • Media release - Ombudsman releases Annual Report 2017-18
    • Media release - The Indigenous birth registration report
    • Media Release - Cairns Regional Council councillor conflicts of interest report
    • Media release - Ombudsman releases 2016-17 Annual Report
    • Media Release - The Patient Travel Subsidy Scheme report
    • Media Release - The Redland City Council Defamation Report
    • Media release - Toowoomba auction notices report
    • Media release - Ombudsman releases 2015-16 Annual Report
    • Media release - Overcrowding at Brisbane Women's Correctional Centre
    • Media release - Management of Child Safety Complaints
    • Media release - Ombudsman releases Annual Report 2019-20
  • Contact us
    • Closed circuit television security system
    • Enquiries and feedback

About us

Ensuring fair and accountable public administration in Queensland.

Female muslim 20s

Vision, history and structure''''

Read about the history of the Office, its structure, vision, values and objectives.

Corporate documents

Annual report, strategic plan, diversity plan, client service charter and more.

Information classificationInformation-classification-icon-blue.png

Information leaving this office is assigned a label relating to its level of security classification.

Employment

We offer a range of roles from investigations to training and corporate services.

Right to information''''

How to access information held by the Office.

Privacy''''

We take privacy seriously. Find out how.

Terms of use''''

The material available on or through this website are distributed by our Office as information only.

Accessibility

As a fair and accountable organisation, we take accessibility seriously.

Media''''

Find out about our major announcements and access media releases.

Contact us''''

Phone us, contact us, send us an enquiry, complain to us, find out where we are located.

Site Information

Footer Navigation

  • Home
  • What we do
    • Role of the Ombudsman
      • Our role
      • The Ombudsman
      • Legislation and standard
    • Investigations
      • How an Agency responds to an Ombudsman Investigation
    • Training and other services
    • Public interest disclosures
  • How to complain
    • What we can help with
      • What we can investigate
      • Other complaint handling organisations
    • The complaints process
      • Complaining to the agency involved
      • What to expect if you make a complaint to us
      • Common complaints
    • How to make a public interest disclosure
      • A checklist for making a public interest disclosure
      • Discloser information and support
    • Unhappy with us
      • Complaints management system (CMS) and internal review policy
      • Policy for complaints about corrupt conduct against the Ombudsman
    • Make a complaint
    • Human rights complaints
  • Improve public administration
    • Advisory service
    • Public administration resources
      • Complaints management
      • Good decisions
      • Managing unreasonable complainant conduct
      • Public sector ethics
    • Public interest disclosures
      • What is a public interest disclosure?
      • What are an agency’s public interest disclosure obligations?
      • Review of the Public Interest Disclosure Act
      • Public interest disclosure resources
    • Reports and case studies
      • Investigative reports
    • Newsletters
      • Perspectives
      • Community Perspective
      • Subscribe to our news updates
      • Ombudsman Advisory
    • Blog
  • Training and education
    • Training courses
      • Training overview
      • Complaints management
      • Good decisions
      • Managing unreasonable complainant conduct
      • Practical ethics for state government
      • Practical ethics for local government
    • Training calendar
    • Book a training course
      • Complaints management
      • Good decisions
      • Managing unreasonable complainant conduct
      • Practical ethics for state government
      • Practical ethics for local government
    • Community engagement
  • About us
    • Vision, history and structure
    • Corporate documents
      • Strategic plan 2018-22
      • Annual report
      • Service delivery charter
      • Code of conduct
      • Strategic review
      • Public Interest Disclosure Management Program 2020
      • Public Interest Disclosure Procedure 2020
      • Prevention and management of fraud and corruption
      • Managing unreasonable complainant behaviour
    • Employment
    • Right to information
      • Open data strategy
      • How to access information
      • Publication scheme
      • Disclosure log
    • Information classification
    • Privacy
      • Privacy Plan
    • Terms of use
      • Social media terms of use
    • Accessibility
    • Media
      • Media release - Management of child safety complaints – second report
      • Media release - Ombudsman releases Annual Report 2018-19
      • Media release - The Forensic Disability Service report
      • Media release - The Sunshine Coast Regional Council regulatory enforcement report
      • Media release - The Brisbane Youth Detention Centre report
      • Media release - Ombudsman releases Annual Report 2017-18
      • Media release - The Indigenous birth registration report
      • Media Release - Cairns Regional Council councillor conflicts of interest report
      • Media release - Ombudsman releases 2016-17 Annual Report
      • Media Release - The Patient Travel Subsidy Scheme report
      • Media Release - The Redland City Council Defamation Report
      • Media release - Toowoomba auction notices report
      • Media release - Ombudsman releases 2015-16 Annual Report
      • Media release - Overcrowding at Brisbane Women's Correctional Centre
      • Media release - Management of Child Safety Complaints
      • Media release - Ombudsman releases Annual Report 2019-20
    • Contact us
      • Closed circuit television security system
      • Enquiries and feedback

Footer Search

Search
Search

Footer Content

Sitemap | © 2021 Queensland Ombudsman

Contact us

W www.ombudsman.qld.gov.au

P (07) 3005 7000 or 1800 068 908 (outside of Brisbane)

If you are deaf, or have a hearing or speech impairment, please contact us through the national relay service. www.relayservice.gov.au

If you need a translator, please contact us through the Translating and Interpreting Service on 131 450

Queensland Ombudsman logo

21 Jan 2021

https://www.ombudsman.qld.gov.au/about-us/about-us