New video resource for councillors

04 Jun 2020 Communication is key, Improving policy and procedure, Making good decisions

We have produced a new video covering Complaints, human rights and PIDs – what every councillor needs to know. 

This detailed overview for councillor inductions in Queensland looks at:
• the role of the Queensland Ombudsman
• the local government complaints framework
• human rights in decision-making
• public interest disclosures

The video also identifies further useful resources for councillors and council officers.

Last updated: Thursday, 8 October 2026 12:02:39 PM