Perspectives covers news, trends and advice relevant to key decision-makers in local councils and state government. It explains our role in helping officers improve administrative practices. It covers news about our projects and activities, and provides case studies from investigations the Office has conducted.
Prior to November 2018 there were separate Perspective issues, as shown in the archived links below.
We also publish Ombudsman Advisories an e-bulletin that communicates the lessons learnt from recent investigations and provides insight into systematic issues. Advisories provide advice on making and communicating good decisions, complaint management, and improving policy and procedures.
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