Perspectives

Perspectives covers news, trends and advice relevant to key decision-makers in local councils and state government. It explains our role in helping officers improve administrative practices. It covers news about our projects and activities, and provides case studies from investigations the Office has conducted.

We also publish Casebooks providing a sample of outcomes that we achieved for Queenslanders through our investigations. Outcomes address individual complainant’s concerns as well as broader improvements to agency practices. Casebooks provide advice on making and communicating good decisions, conducting genuine reviews of decisions, keeping records, and improving policy and procedures.

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Last updated: Tuesday, 17 September 2024 11:00:49 AM