Make a complaint

We can look into

Queensland agencies such as:

• Government departments
• Local councils
• Public authorities

Sometimes agencies use non-government entities to deliver services to the community. We can also investigate those entities.

Start your complaint

We cannot look into

There are matters we cannot help with. Other complaint handling bodies could help you if your complaint is about:

• Banking, finance, insurance or superannuation
  
• Commonwealth government departments

  - e.g. Centrelink, Child Support Agency, ATO

• Consumer matters

  - e.g. something you bought or rented from a business

• Electricity or gas
• Phone or internet

  - e.g. NBN

• Private education or training providers
• Private employer, apprenticeships or traineeships
• Real estate, rental property or body corporate
• Toll roads
• Something else?

Follow the links above, or read common external complaint handling bodies.