Community Perspective is tailored for community and advocacy groups and officers in community services. It covers news about our projects, advice and recent complaints.
We also publish Casebooks providing a sample of outcomes that we achieved for Queenslanders through our investigations. Outcomes address individual complainant’s concerns as well as broader improvements to agency practices. Casebooks provide advice on making and communicating good decisions, conducting genuine reviews of decisions, keeping records, and improving policy and procedures.
Prior to 2019
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