Privacy

We are committed to protecting your privacy and understand you may be concerned about the privacy, confidentiality and security of any information you provide. For further information please refer to our Data and privacy breach policy (PDF 164.8KB).

The Information Privacy Act

The Information Privacy Act 2009 (IP Act) regulates how we collect and manage your personal information. We must comply with the 11 Information Privacy Principles (IPPs) in schedule 3 of the IP Act. These IPPs specify how personal information is to be collected, stored, secured, accessed, amended, used and disclosed.

Our privacy plan

Our Privacy plan (PDF 161.2KB)  outlines how we collect, manage, use and disclose personal information. It meets the requirements of IPP 5 which says we have to take reasonable steps to ensure that people are aware of the types of personal information collected and held; why that information is held; what it is used for; and who ordinarily has access to it.

Data and/or privacy breach

For information about how we will respond to a data and/or privacy breach please refer to our Data and privacy breach procedure (PDF 191.2KB).

Making a privacy complaint

If you believe we have not handled your personal information properly, you can make a complaint. Please refer to our Privacy complaint procedure (PDF 75.2KB) for further details.

Accessing or amending your personal information

Please refer to How to access information to find out how to access or amend your personal information.

Human Rights Act

The rights set out in the Human Rights Act 2019 include the right to privacy. In addition to meeting our obligations under the IPPs, we will recognise, and act compatibly with, the right to privacy.

Cookies

This website uses cookies to collect information for statistical purposes including:

• the time and date of your visit
• the website you visited before ours
• your country and city of location
• the pages and documents accessed
  
  

Website analytics

We use Google Analytics on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you're visiting, your IP address and demographic information. Google may also use cookies.

We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.

You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.