Publication scheme

Every Queensland government agency is required to publish certain information under the Right to Information Act 2009. This is called a 'publication scheme'.

Our publication scheme is below:

• Our structure and functions
• How our functions affect the public, and how you can engage with our functions
• The types of documents that we hold and publish
• Procedures for asking for information.

Our structure and functions

You can learn about our structure and functions on our Vision, history and structure - Queensland Ombudsman webpage. This includes a diagram of our organisational structure.

You can also Read more about us.

How our functions affect the public

You can find out more about how our functions affect the pubic, and how to engage with our functions here:

• What we can investigate
• Service delivery charter
• Detention inspection
• Public interest disclosures.

The types of documents that we hold and publish

We hold documents about our investigations under the Ombudsman Act 2001, our inspections under the Inspector of Detention Services Act 2022 and our oversight role for public interest disclosures. We also hold corporate documents, such as our annual report.

Many documents are available on our website including:

• Publications
• Legislation and standards
• Corporate documents
• Open data strategy (this includes complaints data, training data, gift register and contracts disclosure).

Procedures for asking for information

If you would like to access information that is not available on our website, please refer to How to access and amend information. This webpage has information about how to apply for information, including by administrative access and under the Right to Information Act 2009. It also explains the fees and charges that may be payable.