'Thank you for the time and effort you put into helping me with my problem and explaining the process.'
'I’m grateful the Office investigated my case, it means I will have a place to live.'
'I think there is wrongdoing. What do I do? Am I protected if I report it?'
'I want to complain about a government agency. How do I do that?'
'It’s nice to know you are not alone, that somebody is there to help.'
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Annual reporting of customer complaints
Sufficient direct interest
P (07) 3005 7000 (outside of Brisbane)
If you are deaf, or have a hearing or speech impairment, please contact us through the national relay service. www.relayservice.gov.au
If you need a translator, please contact us through the Translating and Interpreting Service on 131 450
15 Aug 2022