State schools

If you have a complaint about a state school, try and resolve the issue using the Education Queensland complaints process before contacting us.

What we can do

If you haven’t been able to resolve your complaint with Education Queensland, you can make your complaint to us.

If your complaint concerns a serious risk to the safety and wellbeing of a child, you can approach us directly instead of pursuing the issue through Education Queensland complaints process.

What we can't do

We do not have the power to investigate complaints about private schools. Complaints about non-state schools should be made to the principal of the school and/or the school’s governing body.