Blog Follow our blog to read updates, reports, latest training and findings from recent investigations. Case studies - other investigation outcomes Case studies A rectification is the outcome of an investigation where the Ombudsman recommends an agency change a decision ... 24 August 2020 read more Phil Clarke retires and incoming Queensland Ombudsman, Anthony Reilly, pays tribute News Phil Clarke retired as Queensland Ombudsman on 9 July after almost 10 years of service. The new Ombudsman, Ant ... 17 July 2020 read more Service delivery in the new ‘normal’ Training After the COVID-19 disruption, this Office expects to resume face-to-face training from 1 August 2020 24 June 2020 read more New video resource for councillors Communication is key | Improving policy and procedure | Making good decisions We have produced a new video covering 'Complaints, human rights and PIDs – what every councillor needs to know ... 04 June 2020 read more Case studies - improving policy, procedures or service Case studies The community expects public agencies to have policies and procedures to support and inform fair and consisten ... 20 May 2020 read more Changes to services due to COVID-19 Managing complaints You can make your complaint to us online, by phone or by mail. 08 May 2020 read more PagePrevious 1 2 3 4 5 6 7 8 9 10 Next
Case studies - other investigation outcomes Case studies A rectification is the outcome of an investigation where the Ombudsman recommends an agency change a decision ... 24 August 2020 read more Phil Clarke retires and incoming Queensland Ombudsman, Anthony Reilly, pays tribute News Phil Clarke retired as Queensland Ombudsman on 9 July after almost 10 years of service. The new Ombudsman, Ant ... 17 July 2020 read more Service delivery in the new ‘normal’ Training After the COVID-19 disruption, this Office expects to resume face-to-face training from 1 August 2020 24 June 2020 read more New video resource for councillors Communication is key | Improving policy and procedure | Making good decisions We have produced a new video covering 'Complaints, human rights and PIDs – what every councillor needs to know ... 04 June 2020 read more Case studies - improving policy, procedures or service Case studies The community expects public agencies to have policies and procedures to support and inform fair and consisten ... 20 May 2020 read more Changes to services due to COVID-19 Managing complaints You can make your complaint to us online, by phone or by mail. 08 May 2020 read more PagePrevious 1 2 3 4 5 6 7 8 9 10 Next
Case studies - other investigation outcomes Case studies A rectification is the outcome of an investigation where the Ombudsman recommends an agency change a decision ... 24 August 2020 read more
Phil Clarke retires and incoming Queensland Ombudsman, Anthony Reilly, pays tribute News Phil Clarke retired as Queensland Ombudsman on 9 July after almost 10 years of service. The new Ombudsman, Ant ... 17 July 2020 read more
Service delivery in the new ‘normal’ Training After the COVID-19 disruption, this Office expects to resume face-to-face training from 1 August 2020 24 June 2020 read more
New video resource for councillors Communication is key | Improving policy and procedure | Making good decisions We have produced a new video covering 'Complaints, human rights and PIDs – what every councillor needs to know ... 04 June 2020 read more
Case studies - improving policy, procedures or service Case studies The community expects public agencies to have policies and procedures to support and inform fair and consisten ... 20 May 2020 read more
Changes to services due to COVID-19 Managing complaints You can make your complaint to us online, by phone or by mail. 08 May 2020 read more