All publications Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Video Media Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Investigation in progress | State departments An investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s story. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/596/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | Correctional centres This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/596/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Fire ants report Published 31 May 2021 | State departments An investigation into the timeliness of responses to notifications of suspected fire ant activity. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Fire%20ants%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Brooke Brennan Report Published 31 May 2002 | State departments An investigation into the adequacy of the actions of three government agencies in relation to the safety of the late Brooke Brennan, aged three. & ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/222/brooke_brennan_report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg