All publications QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
QO Annual report 2023-24 Published 20 Sep 2024 | Annual report Achievements of the Office of the Queensland Ombudsman for 2023-24. Read more Report Report update Resource Snapshot Easy read Media Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202023-24%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Media%20release%20-%20Annual%20reporting%20for%20the%20Office%20and%20IDS%202023-24.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Casebook 2023: Helping agencies to improve decision-making Published 17 Apr 2023 | Casebook Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more Report Report update Resource Snapshot Easy read Media Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202023%20-%20PUBLIC.PDF.aspx
Complaints Matter (Local Councils) Report Published 15 Sep 2010 | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | State departments A review of the complaints management systems of Queensland government agencies. Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Baby Kate Report Published 6 Oct 2003 | State departments An investigation into the adequacy of the actions of certain government agencies in relation to the safety, well being and care of the late baby Kate, ... Read more Report Report update Resource Snapshot Easy read Media Report Button URL /ArticleDocuments/220/Baby_Kate_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg