All publications Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 Ombudsman investigative reports | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 Ombudsman investigative reports | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 Ombudsman investigative reports | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Ownership Transfer Fee Report Published 18 Dec 2013 Ombudsman investigative reports | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Neville Report and Neville Report Update Published 29 Jun 2011 Ombudsman investigative reports | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y Complaints Matter (Local Councils) Report Published 15 Sep 2010 Ombudsman investigative reports | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Learning from experience Published 15 Nov 2022 Ombudsman investigative reports | State departments Insights from 20 years of Queensland Ombudsman investigation reports. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Learning%20from%20experience%20report%20PUBLIC.PDF.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Management of Child Safety Complaints Report Published 19 Jul 2016 Ombudsman investigative reports | State departments An investigation into the current child safety complaints management processes within the Department of Communities, Child Safety and Disability Servi ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/217/Management_of_child_safety_complaints.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Ownership Transfer Fee Report Published 18 Dec 2013 Ombudsman investigative reports | Local councils An investigation into the amount charged by Brisbane City Council (council) for its Ownership Transfer Fee. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/235/Ownership%20Transfer%20Fee%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Neville Report and Neville Report Update Published 29 Jun 2011 Ombudsman investigative reports | State departments Two investigations into Queensland health complaint mechanisms, and other systemic issues identified as a result of the death of 10 year old Elise Nev ... Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/233/Neville_Report_June2006.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Updated Report Button URL /ArticleDocuments/233/Neville_Update_Report_2011.pdf.aspx?Embed=Y
Complaints Matter (Local Councils) Report Published 15 Sep 2010 Ombudsman investigative reports | Local councils A review of the complaints management systems of Queensland local councils. Read more Report Report update Resource Snapshot Easy read Video Media Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg