If you have a complaint about the decisions or actions of a Queensland Government agency, a local council or university, you should try to resolve the matter with the agency concerned.

All public agencies are required to have a complaints management system.

If you are not satisfied with their response or there is undue delay in dealing with your complaint, you can complain to the Queensland Ombudsman.

• Use the online complaint
• Make your complaint in another way 
   You can print the complaint form; or make a complaint by phone or in person
• What happens to my complaint?

FAQs
Tips/ advice
Public Interest Disclosures
Corrective Services
Multicultural translations