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Sunday, August 28, 2016
   
 It's OK to Complain Minimize
There are many organisations who can help with your complaint. Which organisation should you direct your complaint to?

Anti-Discrimination Commission Queensland

For complaints about:
Discrimination, sexual harassment and public vilification

Contact details
P: 1300 130 670 or TTY 1300 130 680
E: info@adcq.qld.gov.au
Postal Address:
City East Post Shop
PO Box 15565
City East Qld 4002
There are offices located in Brisbane, Rockhampton, Townsville and Cairns. See the website for more details.
Website: www.adcq.qld.gov.au

Crime and Corruption Commission

For complaints and information about:
Public sector corruption by police, politicians, public sector officers or public officials

Contact details
P: (07) 3360 6060
P: 1800 061 611 (Toll Free outside Brisbane)
E: mailbox@ccc.qld.gov.au
Postal Address:
GPO Box 3123
Brisbane Qld 4001
Website: www.ccc.qld.gov.au

Office of the Information Commissioner

For complaints about:
Privacy issues involving State Government agencies and local councils

Contact details
P: (07) 3234 7373
P: 1800 642 753 (Toll Free outside Brisbane)
E: enquiries@oic.qld.gov.au
Postal Address:
PO Box 10143
Adelaide Street
Brisbane Qld 4000
Website: www.oic.qld.gov.au

Office of the Health Ombudsman

For complaints about:
Individual registered and non-registered health practitioners and public, private and not-for-profit health service organisations.

Contact details
P: 133 OHO (133 646)
E: complaints@oho.qld.gov.au
Postal Address:
PO Box 13281 George Street
Brisbane Qld 4003
Website: www.oho.qld.gov.au

Queensland Ombudsman

For complaints about:
Decisions of Queensland Government departments or agencies, local councils and public universities or TAFEs

Contact details
P: 07 3005 7000
Toll Free (outside Brisbane): 1800 068 908
E: ombudsman@ombudsman.qld.gov.au
Postal Address:
GPO Box 3314
Brisbane Qld 4001
Website: www.ombudsman.qld.gov.au

Commonwealth Ombudsman

For complaints about:
Australian government agencies. e.g. those responsible for child support payments, postal services, taxation

Contact details
P: 1300 362 072
E: ombudsman@ombudsman.gov.au
Postal Address:
GPO Box 442
Canberra ACT 2601
Website: www.ombudsman.gov.au

Overseas Students Ombudsman

For complaints about:
private registered education providers about action taken in connection with overseas students such as fee and refund disputes or course progress and attendance appeals

Contact details
P: 1300 362 072
Outside Brisbane: 02 6276 0111
E: ombudsman@ombudsman.gov.au
Postal Address:
GPO Box 442
Canberra ACT 2601
Website: www.oso.gov.au

Financial Ombudsman Service

For complaints about:
Financial service providers, including banks, financial planners and insurers

Contact details
P: 1300 78 08 08
E: info@fos.org.au
Postal Address:
Financial Ombudsman Service Limited
GPO Box 3
Melbourne Vic 3001
Website: www.fos.org.au

Office of Fair Trading

For complaints about:
Private businesses and consumer issues

Contact details
P: 13 74 68
E: BrisbaneOFT@justice.qld.gov.au
Postal Address:
Office of Fair Trading
GPO Box 3111
BRISBANE Qld 4001
Website: www.qld.gov.au/law/fair-trading

Energy and Water Ombudsman

For complaints about:
Energy suppliers across Queensland and water suppliers in south east Queensland

Contact details
P: 1800 662 837 (Toll Free outside Brisbane)
E: complaints@ewoq.com.au
Postal Address:
PO Box 3640
South Brisbane BC Qld 4101
Website: www.ewoq.com.au

Telecommunications Industry Ombudsman

For complaints about: Telephone or internet providers

Contact details
P: 1800 062 058 (Toll Free outside Brisbane)
Postal Address:
PO Box 276
Collins Street West Vic 8007
Website: www.tio.com.au

Superannuation Complaints Tribunal

For complaints about:
Superannuation funds and Retirement Savings Accounts

Contact details
P: 1300 884 114
P: 1800 367 287 (Toll Free outside Brisbane)
E: info@sct.gov.au
Postal Address:
Superannuation Complaints Tribunal
Locked Bag 3060
Melbourne Vic 3001
Website: www.sct.gov.au

Fair Work Ombudsman

For complaints about: Pay and rights in the workplace

Contact details
P: 13 13 94
Postal Address:
Fair Work Ombudsman
GPO Box 9887
In your capital city
Website: www.fairwork.gov.au

Legal Services Commission Queensland

For complaints about:
Lawyer conduct and legal services

Contact details
P: 3406 7737 or
P: 1300 655 754 (outside Brisbane)
E: lsc@lsc.qld.gov.au
Postal Address:
PO Box 10310
Brisbane Adelaide Street Qld 4000
Website: www.lsc.qld.gov.au

Private Health Insurance Ombudsman

For complaints about: Private health funds

Contact details
P: 1800 640 695
E: info@phio.gov.au
Postal Address:
Suite 2, Level 22, 580 George St
Sydney NSW 2000
Website: www.phio.org.au

 
  

© 2013 Queensland Ombudsman