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Monday, December 5, 2016
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   07 3005 7000
   1800 068 908 (outside Brisbane)
  • Calls from mobile phones may attract charges. Let us know if you’re calling from a mobile and we’ll call you back.
  • If you need a translator, call 131 450.
  • If you are deaf, or have a hearing or speech impairment:
    1. Contact us through the National Relay Service
    2. Give the Queensland Ombudsman number you want to call
    3. For more information, visit:
   07 3005 7067

   Level 18, 53 Albert Street, Brisbane QLD 4000 
 GPO Box 3314, Brisbane QLD 4001
   Counter service 

Office hours are 8.30 am to 5.00 pm, Monday to Friday.

Complaints may be made in person during office hours. If you want to make a complaint in person, we recommend you phone ahead to make an appointment. Please be aware, there is a Closed Circuit Television Security System in operation at 53 Albert Street.

   ABN: 257 657 579 00


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