Managing unreasonable conduct training

Managing Unreasonable Conduct (Darlng Downs / Toowoomba Region)
Thursday, 24 October 2019
This half-day course is designed to help officers manage unreasonable conduct they may encounter when delivering services to the public. The content includes tip and traps, various scenarios and group activities with clear strategies to assist in managing unreasonable behaviour.
Managing Unreasonable Conduct (Fraser Coast / Wide Bay Region)
Thursday, 21 November 2019
This half-day course is designed to help officers manage unreasonable conduct they may encounter when delivering services to the public. The content includes tip and traps, various scenarios and group activities with clear strategies to assist in managing unreasonable behaviour.
Managing Unreasonable Conduct (Brisbane)
Thursday, 13 February 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (North Coast Region)
Thursday, 20 February 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (South Coast Region)
Thursday, 12 March 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (Townsville / North Queensland Region)
Thursday, 19 March 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (Mount Isa / North West Region)
Thursday, 23 April 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (Roma / South West Region)
Thursday, 14 May 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Managing Unreasonable Conduct (Longreach / Central West Region)
Thursday, 18 June 2020
Increase your confidence to deal with difficult client behaviour when delivering services to the public. You will also learn strategies to prevent and manage unreasonable conduct and promote best practice customer service. This half day course is designed to help you manage unreasonable conduct. ...
Last updated: Monday, 16 September 2019 10:25:35 AM
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