Complaints management training

Complaints Management Training (Logan)
Tuesday, 5 February 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Gladstone)
Tuesday, 12 February 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Brisbane)
Thursday, 7 March 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Ipswich)
Tuesday, 12 March 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Townsville)
Tuesday, 19 March 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (North West / Mount Isa & Surrounds)
Tuesday, 30 April 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (South West / Roma & Surrounds)
Tuesday, 21 May 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Central West /Longreach & Surrounds)
Tuesday, 11 June 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Last updated: Monday, 29 October 2018 12:45:00 PM