Complaints management training

Complaints Management Training (North West / Mount Isa & Surrounds)
Tuesday, 30 April 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Registration Closed
Complaints Management Training (South West / Roma & Surrounds)
Tuesday, 28 May 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Central West /Longreach & Surrounds)
Tuesday, 11 June 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Brisbane)
Thursday, 11 July 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Mackay / Whitsunday Region)
Tuesday, 16 July 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Rockhampton & Central Queensland Region)
Tuesday, 20 August 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Complaints Management Training (Far North Queensland / Cairns Region)
Tuesday, 17 September 2019
A full day course for officers who review complaints. This course is designed to help officers identify the principles underpinning reviews of complaints, and apply these to plan, progress and manage a review of a complaint. The first half of the session encompasses information from the Complaints ...
Last updated: Tuesday, 23 April 2019 11:24:00 AM