Training and education After the COVID-19 disruption, this Office expects to resume face-to-face training from 1 August 2020. Please visit our blog for current information. Training courses Training for Queensland state and local government employees focusing on managing complaints and unreasonable conduct, making decisions and dealing with ethical dilemmas. Training calendar Find out when our next round of training is scheduled in Brisbane or in the regions. Book a training course Book your training online today! Community engagement Book a free information session to learn more about our role.