Ombudsman investigative reports Complaints Matter (Local Councils) Report Published 15 Sep 2010 | A review of the complaints management systems of Queensland local councils. Read more of Complaints Matter (Local Councils) Report Report of Complaints Matter (Local Councils) Report Report update of Complaints Matter (Local Councils) Report Resource of Complaints Matter (Local Councils) Report Snapshot of Complaints Matter (Local Councils) Report Easy read of Complaints Matter (Local Councils) Report Video of Complaints Matter (Local Councils) Report Media of Complaints Matter (Local Councils) Report Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | A review of the complaints management systems of Queensland government agencies. Read more of Complaints Matter (Queensland Government Agencies) Report Report of Complaints Matter (Queensland Government Agencies) Report Report update of Complaints Matter (Queensland Government Agencies) Report Resource of Complaints Matter (Queensland Government Agencies) Report Snapshot of Complaints Matter (Queensland Government Agencies) Report Easy read of Complaints Matter (Queensland Government Agencies) Report Video of Complaints Matter (Queensland Government Agencies) Report Media of Complaints Matter (Queensland Government Agencies) Report Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Justice on the Inside Report Published 28 Oct 2009 | A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more of Justice on the Inside Report Report of Justice on the Inside Report Report update of Justice on the Inside Report Resource of Justice on the Inside Report Snapshot of Justice on the Inside Report Easy read of Justice on the Inside Report Video of Justice on the Inside Report Media of Justice on the Inside Report Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | This report discusses the principles of good regulatory practice from a public sector perspective. Read more of Tips and Traps for Regulators (second edition) Report of Tips and Traps for Regulators (second edition) Report update of Tips and Traps for Regulators (second edition) Resource of Tips and Traps for Regulators (second edition) Snapshot of Tips and Traps for Regulators (second edition) Easy read of Tips and Traps for Regulators (second edition) Video of Tips and Traps for Regulators (second edition) Media of Tips and Traps for Regulators (second edition) Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Classification and Movement of Prisoners Report Published 23 Jul 2009 | An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more of Classification and Movement of Prisoners Report Report of Classification and Movement of Prisoners Report Report update of Classification and Movement of Prisoners Report Resource of Classification and Movement of Prisoners Report Snapshot of Classification and Movement of Prisoners Report Easy read of Classification and Movement of Prisoners Report Video of Classification and Movement of Prisoners Report Media of Classification and Movement of Prisoners Report Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Q150 Contract Report Published 4 Dec 2008 | An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more of Q150 Contract Report Report of Q150 Contract Report Report update of Q150 Contract Report Resource of Q150 Contract Report Snapshot of Q150 Contract Report Easy read of Q150 Contract Report Video of Q150 Contract Report Media of Q150 Contract Report Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Regulation of Mine Safety in Queensland Report Published 17 Jun 2008 | A review of the Queensland Mines Inspectorate. Read more of Regulation of Mine Safety in Queensland Report Report of Regulation of Mine Safety in Queensland Report Report update of Regulation of Mine Safety in Queensland Report Resource of Regulation of Mine Safety in Queensland Report Snapshot of Regulation of Mine Safety in Queensland Report Easy read of Regulation of Mine Safety in Queensland Report Video of Regulation of Mine Safety in Queensland Report Media of Regulation of Mine Safety in Queensland Report Report Button URL /ArticleDocuments/238/Mine_Inspectorate_Report17June08.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/238/Mines_Report_Exec_Summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Councillor Code of Conduct Report Published 3 Dec 2007 | An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more of Councillor Code of Conduct Report Report of Councillor Code of Conduct Report Report update of Councillor Code of Conduct Report Resource of Councillor Code of Conduct Report Snapshot of Councillor Code of Conduct Report Easy read of Councillor Code of Conduct Report Video of Councillor Code of Conduct Report Media of Councillor Code of Conduct Report Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more of Pacific Motorway Report Report of Pacific Motorway Report Report update of Pacific Motorway Report Resource of Pacific Motorway Report Snapshot of Pacific Motorway Report Easy read of Pacific Motorway Report Video of Pacific Motorway Report Media of Pacific Motorway Report Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Coronial Recommendations Project Report Published 19 Dec 2006 | An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... 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Complaints Matter (Local Councils) Report Published 15 Sep 2010 | A review of the complaints management systems of Queensland local councils. Read more of Complaints Matter (Local Councils) Report Report of Complaints Matter (Local Councils) Report Report update of Complaints Matter (Local Councils) Report Resource of Complaints Matter (Local Councils) Report Snapshot of Complaints Matter (Local Councils) Report Easy read of Complaints Matter (Local Councils) Report Video of Complaints Matter (Local Councils) Report Media of Complaints Matter (Local Councils) Report Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | A review of the complaints management systems of Queensland government agencies. Read more of Complaints Matter (Queensland Government Agencies) Report Report of Complaints Matter (Queensland Government Agencies) Report Report update of Complaints Matter (Queensland Government Agencies) Report Resource of Complaints Matter (Queensland Government Agencies) Report Snapshot of Complaints Matter (Queensland Government Agencies) Report Easy read of Complaints Matter (Queensland Government Agencies) Report Video of Complaints Matter (Queensland Government Agencies) Report Media of Complaints Matter (Queensland Government Agencies) Report Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Justice on the Inside Report Published 28 Oct 2009 | A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more of Justice on the Inside Report Report of Justice on the Inside Report Report update of Justice on the Inside Report Resource of Justice on the Inside Report Snapshot of Justice on the Inside Report Easy read of Justice on the Inside Report Video of Justice on the Inside Report Media of Justice on the Inside Report Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | This report discusses the principles of good regulatory practice from a public sector perspective. Read more of Tips and Traps for Regulators (second edition) Report of Tips and Traps for Regulators (second edition) Report update of Tips and Traps for Regulators (second edition) Resource of Tips and Traps for Regulators (second edition) Snapshot of Tips and Traps for Regulators (second edition) Easy read of Tips and Traps for Regulators (second edition) Video of Tips and Traps for Regulators (second edition) Media of Tips and Traps for Regulators (second edition) Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Classification and Movement of Prisoners Report Published 23 Jul 2009 | An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more of Classification and Movement of Prisoners Report Report of Classification and Movement of Prisoners Report Report update of Classification and Movement of Prisoners Report Resource of Classification and Movement of Prisoners Report Snapshot of Classification and Movement of Prisoners Report Easy read of Classification and Movement of Prisoners Report Video of Classification and Movement of Prisoners Report Media of Classification and Movement of Prisoners Report Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Q150 Contract Report Published 4 Dec 2008 | An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more of Q150 Contract Report Report of Q150 Contract Report Report update of Q150 Contract Report Resource of Q150 Contract Report Snapshot of Q150 Contract Report Easy read of Q150 Contract Report Video of Q150 Contract Report Media of Q150 Contract Report Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Regulation of Mine Safety in Queensland Report Published 17 Jun 2008 | A review of the Queensland Mines Inspectorate. Read more of Regulation of Mine Safety in Queensland Report Report of Regulation of Mine Safety in Queensland Report Report update of Regulation of Mine Safety in Queensland Report Resource of Regulation of Mine Safety in Queensland Report Snapshot of Regulation of Mine Safety in Queensland Report Easy read of Regulation of Mine Safety in Queensland Report Video of Regulation of Mine Safety in Queensland Report Media of Regulation of Mine Safety in Queensland Report Report Button URL /ArticleDocuments/238/Mine_Inspectorate_Report17June08.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/238/Mines_Report_Exec_Summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Councillor Code of Conduct Report Published 3 Dec 2007 | An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more of Councillor Code of Conduct Report Report of Councillor Code of Conduct Report Report update of Councillor Code of Conduct Report Resource of Councillor Code of Conduct Report Snapshot of Councillor Code of Conduct Report Easy read of Councillor Code of Conduct Report Video of Councillor Code of Conduct Report Media of Councillor Code of Conduct Report Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Pacific Motorway Report Published 6 Mar 2007 | An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. 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Complaints Matter (Local Councils) Report Published 15 Sep 2010 | A review of the complaints management systems of Queensland local councils. Read more of Complaints Matter (Local Councils) Report Report of Complaints Matter (Local Councils) Report Report update of Complaints Matter (Local Councils) Report Resource of Complaints Matter (Local Councils) Report Snapshot of Complaints Matter (Local Councils) Report Easy read of Complaints Matter (Local Councils) Report Video of Complaints Matter (Local Councils) Report Media of Complaints Matter (Local Councils) Report Report Button URL /ArticleDocuments/225/QLD_Ombudsman_CMP_Local_Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Complaints Matter (Queensland Government Agencies) Report Published 4 Feb 2010 | A review of the complaints management systems of Queensland government agencies. Read more of Complaints Matter (Queensland Government Agencies) Report Report of Complaints Matter (Queensland Government Agencies) Report Report update of Complaints Matter (Queensland Government Agencies) Report Resource of Complaints Matter (Queensland Government Agencies) Report Snapshot of Complaints Matter (Queensland Government Agencies) Report Easy read of Complaints Matter (Queensland Government Agencies) Report Video of Complaints Matter (Queensland Government Agencies) Report Media of Complaints Matter (Queensland Government Agencies) Report Report Button URL /ArticleDocuments/225/Queensland_Ombudsman_CMP_Report_state_gov.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Justice on the Inside Report Published 28 Oct 2009 | A review of Queensland Corrective Services’ management of breaches of discipline by prisoners. Read more of Justice on the Inside Report Report of Justice on the Inside Report Report update of Justice on the Inside Report Resource of Justice on the Inside Report Snapshot of Justice on the Inside Report Easy read of Justice on the Inside Report Video of Justice on the Inside Report Media of Justice on the Inside Report Report Button URL /ArticleDocuments/229/Justice_on_the_inside.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/229/Justice_on_the_inside_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Tips and Traps for Regulators (second edition) Published 1 Oct 2009 | This report discusses the principles of good regulatory practice from a public sector perspective. Read more of Tips and Traps for Regulators (second edition) Report of Tips and Traps for Regulators (second edition) Report update of Tips and Traps for Regulators (second edition) Resource of Tips and Traps for Regulators (second edition) Snapshot of Tips and Traps for Regulators (second edition) Easy read of Tips and Traps for Regulators (second edition) Video of Tips and Traps for Regulators (second edition) Media of Tips and Traps for Regulators (second edition) Report Button URL /ArticleDocuments/240/Tips%20and%20Traps%20for%20Regulators.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Classification and Movement of Prisoners Report Published 23 Jul 2009 | An investigation of Queensland Corrective Services’ process for the classification, placement and transfer of prisoners Read more of Classification and Movement of Prisoners Report Report of Classification and Movement of Prisoners Report Report update of Classification and Movement of Prisoners Report Resource of Classification and Movement of Prisoners Report Snapshot of Classification and Movement of Prisoners Report Easy read of Classification and Movement of Prisoners Report Video of Classification and Movement of Prisoners Report Media of Classification and Movement of Prisoners Report Report Button URL /ArticleDocuments/223/Classificaiton_and_movement_of_prisoners_Report.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/223/Classification_Movement_executive_summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Q150 Contract Report Published 4 Dec 2008 | An investigation of the Department of the Premier and Cabinet’s contracting process for the writing of a history of Queensland. Read more of Q150 Contract Report Report of Q150 Contract Report Report update of Q150 Contract Report Resource of Q150 Contract Report Snapshot of Q150 Contract Report Easy read of Q150 Contract Report Video of Q150 Contract Report Media of Q150 Contract Report Report Button URL /ArticleDocuments/237/Q150_Contract_Report.pdf.aspx Snapshot Button URL /ArticleDocuments/237/Executive_Summary_Q150_Contract_Report.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Regulation of Mine Safety in Queensland Report Published 17 Jun 2008 | A review of the Queensland Mines Inspectorate. Read more of Regulation of Mine Safety in Queensland Report Report of Regulation of Mine Safety in Queensland Report Report update of Regulation of Mine Safety in Queensland Report Resource of Regulation of Mine Safety in Queensland Report Snapshot of Regulation of Mine Safety in Queensland Report Easy read of Regulation of Mine Safety in Queensland Report Video of Regulation of Mine Safety in Queensland Report Media of Regulation of Mine Safety in Queensland Report Report Button URL /ArticleDocuments/238/Mine_Inspectorate_Report17June08.pdf.aspx?Embed=Y Snapshot Button URL /ArticleDocuments/238/Mines_Report_Exec_Summary.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Councillor Code of Conduct Report Published 3 Dec 2007 | An investigation into the Redland Shire Council’s management of a complaint against a councillor. Read more of Councillor Code of Conduct Report Report of Councillor Code of Conduct Report Report update of Councillor Code of Conduct Report Resource of Councillor Code of Conduct Report Snapshot of Councillor Code of Conduct Report Easy read of Councillor Code of Conduct Report Video of Councillor Code of Conduct Report Media of Councillor Code of Conduct Report Report Button URL /ArticleDocuments/226/Councillor_Code_of_Conduct_Report%20without%20Appx%202.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Pacific Motorway Report Published 6 Mar 2007 | An investigation into the actions of the Department of Main Roads in relation to noise and safety issues concerning the Pacific Motorway. Read more of Pacific Motorway Report Report of Pacific Motorway Report Report update of Pacific Motorway Report Resource of Pacific Motorway Report Snapshot of Pacific Motorway Report Easy read of Pacific Motorway Report Video of Pacific Motorway Report Media of Pacific Motorway Report Report Button URL /ArticleDocuments/236/Pacific_Motorway_Report_March_07_minus_appendices.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Coronial Recommendations Project Report Published 19 Dec 2006 | An investigation into the administrative practice of Queensland public sector agencies in assisting coronial inquiries and responding to coronial reco ... Read more of Coronial Recommendations Project Report Report of Coronial Recommendations Project Report Report update of Coronial Recommendations Project Report Resource of Coronial Recommendations Project Report Snapshot of Coronial Recommendations Project Report Easy read of Coronial Recommendations Project Report Video of Coronial Recommendations Project Report Media of Coronial Recommendations Project Report Report Button URL /ArticleDocuments/307/Coronial%20Recommendations%20Project%20Report.pdf.aspx?Embed=Y Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg