All publications Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Report 1 of an investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s stor ... Read more of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report update of Preventing harm to children with disability in Queensland - Report 1: Department of Education Resource of Preventing harm to children with disability in Queensland - Report 1: Department of Education Snapshot of Preventing harm to children with disability in Queensland - Report 1: Department of Education Easy read of Preventing harm to children with disability in Queensland - Report 1: Department of Education Video of Preventing harm to children with disability in Queensland - Report 1: Department of Education Media of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Southern Queensland Correctional Centre inspection report Report of Southern Queensland Correctional Centre inspection report Report update of Southern Queensland Correctional Centre inspection report Resource of Southern Queensland Correctional Centre inspection report Snapshot of Southern Queensland Correctional Centre inspection report Easy read of Southern Queensland Correctional Centre inspection report Video of Southern Queensland Correctional Centre inspection report Media of Southern Queensland Correctional Centre inspection report Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Cairns and Murgon watch‑houses inspection report: Focus on detention of children Published 11 Sep 2024 | The report makes 19 recommendations for improvement to address the concerns we identified during inspections of Cairns and Murgon watch-houses. Read more of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report update of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Resource of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Snapshot of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Easy read of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Video of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Media of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report Button URL /ArticleDocuments/591/Cairns%20and%20Murgon%20watch-houses%20inspection%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/591/Snapshot%20-%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.pdf.aspx Media Button URL /ArticleDocuments/591/Media%20release%20-%20IDS%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.PDF.aspx Easy Read Button URL /ArticleDocuments/591/Easy%20Read%20-%20IDS%20-%20Watch-house%20Cairns%20Murgon%202024%20report%20PUBLIC.pdf.aspx Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Published 27 Aug 2024 | Recommendations for improvement on issues including staffing levels, approval processes for separations and the provision of basic facilities in separ ... Read more of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report update of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Resource of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Snapshot of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Easy read of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Video of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Media of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report Button URL /ArticleDocuments/574/IDS%20CYDC%20Inspection%20report%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/574/Snapshot%20-%20IDS%20CYDC%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Media Button URL /ArticleDocuments/574/Media%20release%20-%20IDS%20CYDC%20-%20Focus%20on%20separation.PDF.aspx Easy Read Button URL /ArticleDocuments/574/Easy%20read%20-%20IDS%20CYCD%202024%20report%20PUBLIC.PDF.aspx Forensic Disability Service – second report Published 19 Aug 2024 | A review of the implementation of recommendations made in the 2019 Forensic Disability Service report. Read more of Forensic Disability Service – second report Report of Forensic Disability Service – second report Report update of Forensic Disability Service – second report Resource of Forensic Disability Service – second report Snapshot of Forensic Disability Service – second report Easy read of Forensic Disability Service – second report Video of Forensic Disability Service – second report Media of Forensic Disability Service – second report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Forensic%20Disability%20Service%20-%20second%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Snapshot%20-%20Forensic%20Disability%20Service%20-%20second%20report.PDF.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Media%20Release%20-%20FDS%20second%20report.pdf.aspx Casebook 2024: Helping agencies to improve decision-making Published 13 Mar 2024 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2024: Helping agencies to improve decision-making Report of Casebook 2024: Helping agencies to improve decision-making Report update of Casebook 2024: Helping agencies to improve decision-making Resource of Casebook 2024: Helping agencies to improve decision-making Snapshot of Casebook 2024: Helping agencies to improve decision-making Easy read of Casebook 2024: Helping agencies to improve decision-making Video of Casebook 2024: Helping agencies to improve decision-making Media of Casebook 2024: Helping agencies to improve decision-making Media Button URL /improve-public-administration/blog/new-casebook-to-help-public-sector-agencies-to-improve-decision-making Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202024%20PUBLIC.PDF.aspx PagePrevious 1 2 3 4 5 6 7 Next
Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Report 1 of an investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s stor ... Read more of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report update of Preventing harm to children with disability in Queensland - Report 1: Department of Education Resource of Preventing harm to children with disability in Queensland - Report 1: Department of Education Snapshot of Preventing harm to children with disability in Queensland - Report 1: Department of Education Easy read of Preventing harm to children with disability in Queensland - Report 1: Department of Education Video of Preventing harm to children with disability in Queensland - Report 1: Department of Education Media of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Southern Queensland Correctional Centre inspection report Report of Southern Queensland Correctional Centre inspection report Report update of Southern Queensland Correctional Centre inspection report Resource of Southern Queensland Correctional Centre inspection report Snapshot of Southern Queensland Correctional Centre inspection report Easy read of Southern Queensland Correctional Centre inspection report Video of Southern Queensland Correctional Centre inspection report Media of Southern Queensland Correctional Centre inspection report Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Cairns and Murgon watch‑houses inspection report: Focus on detention of children Published 11 Sep 2024 | The report makes 19 recommendations for improvement to address the concerns we identified during inspections of Cairns and Murgon watch-houses. Read more of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report update of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Resource of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Snapshot of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Easy read of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Video of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Media of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report Button URL /ArticleDocuments/591/Cairns%20and%20Murgon%20watch-houses%20inspection%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/591/Snapshot%20-%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.pdf.aspx Media Button URL /ArticleDocuments/591/Media%20release%20-%20IDS%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.PDF.aspx Easy Read Button URL /ArticleDocuments/591/Easy%20Read%20-%20IDS%20-%20Watch-house%20Cairns%20Murgon%202024%20report%20PUBLIC.pdf.aspx Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Published 27 Aug 2024 | Recommendations for improvement on issues including staffing levels, approval processes for separations and the provision of basic facilities in separ ... Read more of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report update of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Resource of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Snapshot of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Easy read of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Video of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Media of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report Button URL /ArticleDocuments/574/IDS%20CYDC%20Inspection%20report%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/574/Snapshot%20-%20IDS%20CYDC%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Media Button URL /ArticleDocuments/574/Media%20release%20-%20IDS%20CYDC%20-%20Focus%20on%20separation.PDF.aspx Easy Read Button URL /ArticleDocuments/574/Easy%20read%20-%20IDS%20CYCD%202024%20report%20PUBLIC.PDF.aspx Forensic Disability Service – second report Published 19 Aug 2024 | A review of the implementation of recommendations made in the 2019 Forensic Disability Service report. Read more of Forensic Disability Service – second report Report of Forensic Disability Service – second report Report update of Forensic Disability Service – second report Resource of Forensic Disability Service – second report Snapshot of Forensic Disability Service – second report Easy read of Forensic Disability Service – second report Video of Forensic Disability Service – second report Media of Forensic Disability Service – second report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Forensic%20Disability%20Service%20-%20second%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Snapshot%20-%20Forensic%20Disability%20Service%20-%20second%20report.PDF.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Media%20Release%20-%20FDS%20second%20report.pdf.aspx Casebook 2024: Helping agencies to improve decision-making Published 13 Mar 2024 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2024: Helping agencies to improve decision-making Report of Casebook 2024: Helping agencies to improve decision-making Report update of Casebook 2024: Helping agencies to improve decision-making Resource of Casebook 2024: Helping agencies to improve decision-making Snapshot of Casebook 2024: Helping agencies to improve decision-making Easy read of Casebook 2024: Helping agencies to improve decision-making Video of Casebook 2024: Helping agencies to improve decision-making Media of Casebook 2024: Helping agencies to improve decision-making Media Button URL /improve-public-administration/blog/new-casebook-to-help-public-sector-agencies-to-improve-decision-making Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202024%20PUBLIC.PDF.aspx PagePrevious 1 2 3 4 5 6 7 Next
Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx
Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU
Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 1: Department of Education Published 8 Apr 2025 | Report 1 of an investigation into the effectiveness of current public sector agency practices and procedures - Learning from Kaleb and Jonathon’s stor ... Read more of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report update of Preventing harm to children with disability in Queensland - Report 1: Department of Education Resource of Preventing harm to children with disability in Queensland - Report 1: Department of Education Snapshot of Preventing harm to children with disability in Queensland - Report 1: Department of Education Easy read of Preventing harm to children with disability in Queensland - Report 1: Department of Education Video of Preventing harm to children with disability in Queensland - Report 1: Department of Education Media of Preventing harm to children with disability in Queensland - Report 1: Department of Education Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Snapshot%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/MR%20Preventing%20harm%20to%20children%20with%20Disability%20in%20Qld%20-%20Report%201%20Education_PUBLIC.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/612/Easy%20Read%20-%20Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%201%20Education%20summary%20-%20PUBLIC.pdf.aspx
Southern Queensland Correctional Centre inspection report Published 19 Mar 2025 | This report makes 37 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Southern Queensland Correctional Centre inspection report Report of Southern Queensland Correctional Centre inspection report Report update of Southern Queensland Correctional Centre inspection report Resource of Southern Queensland Correctional Centre inspection report Snapshot of Southern Queensland Correctional Centre inspection report Easy read of Southern Queensland Correctional Centre inspection report Video of Southern Queensland Correctional Centre inspection report Media of Southern Queensland Correctional Centre inspection report Report Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL /ArticleDocuments/611/Southern%20Queensland%20Correctional%20Centre%20inspection%20report%20-%20Media%20Release%2019%20March%202025.pdf.aspx Easy Read Button URL /ArticleDocuments/591/SQCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Cairns and Murgon watch‑houses inspection report: Focus on detention of children Published 11 Sep 2024 | The report makes 19 recommendations for improvement to address the concerns we identified during inspections of Cairns and Murgon watch-houses. Read more of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report update of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Resource of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Snapshot of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Easy read of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Video of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Media of Cairns and Murgon watch‑houses inspection report: Focus on detention of children Report Button URL /ArticleDocuments/591/Cairns%20and%20Murgon%20watch-houses%20inspection%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/591/Snapshot%20-%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.pdf.aspx Media Button URL /ArticleDocuments/591/Media%20release%20-%20IDS%20Cairns%20and%20Murgon%20watch-houses%20-%20Focus%20on%20children.PDF.aspx Easy Read Button URL /ArticleDocuments/591/Easy%20Read%20-%20IDS%20-%20Watch-house%20Cairns%20Murgon%202024%20report%20PUBLIC.pdf.aspx
Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Published 27 Aug 2024 | Recommendations for improvement on issues including staffing levels, approval processes for separations and the provision of basic facilities in separ ... Read more of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report update of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Resource of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Snapshot of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Easy read of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Video of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Media of Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages Report Button URL /ArticleDocuments/574/IDS%20CYDC%20Inspection%20report%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Snapshot Button URL /ArticleDocuments/574/Snapshot%20-%20IDS%20CYDC%202024%20-%20Focus%20on%20separation%20-%20PUBLIC.PDF.aspx Media Button URL /ArticleDocuments/574/Media%20release%20-%20IDS%20CYDC%20-%20Focus%20on%20separation.PDF.aspx Easy Read Button URL /ArticleDocuments/574/Easy%20read%20-%20IDS%20CYCD%202024%20report%20PUBLIC.PDF.aspx
Forensic Disability Service – second report Published 19 Aug 2024 | A review of the implementation of recommendations made in the 2019 Forensic Disability Service report. Read more of Forensic Disability Service – second report Report of Forensic Disability Service – second report Report update of Forensic Disability Service – second report Resource of Forensic Disability Service – second report Snapshot of Forensic Disability Service – second report Easy read of Forensic Disability Service – second report Video of Forensic Disability Service – second report Media of Forensic Disability Service – second report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Forensic%20Disability%20Service%20-%20second%20report%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Snapshot%20-%20Forensic%20Disability%20Service%20-%20second%20report.PDF.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/590/Media%20Release%20-%20FDS%20second%20report.pdf.aspx
Casebook 2024: Helping agencies to improve decision-making Published 13 Mar 2024 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2024: Helping agencies to improve decision-making Report of Casebook 2024: Helping agencies to improve decision-making Report update of Casebook 2024: Helping agencies to improve decision-making Resource of Casebook 2024: Helping agencies to improve decision-making Snapshot of Casebook 2024: Helping agencies to improve decision-making Easy read of Casebook 2024: Helping agencies to improve decision-making Video of Casebook 2024: Helping agencies to improve decision-making Media of Casebook 2024: Helping agencies to improve decision-making Media Button URL /improve-public-administration/blog/new-casebook-to-help-public-sector-agencies-to-improve-decision-making Resource Button URL /ArticleDocuments/245/Queensland%20Ombudsman%20-%20Casebook%202024%20PUBLIC.PDF.aspx