Local Perspective

Local Perspective covers news, trends and advice relevant to key decision-makers in local councils. It explains our role in helping councils improve their administrative practices and highlights some of the major initiatives we are undertaking in performing this role.

We also publish Ombudsman Advisories an e-bulletin that communicates the lessons learnt from recent investigations and provides insight into systematic issues. Advisories provide advice on making and communicating good decisions, complaint management, and improving policy and procedures.

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