Blog Follow our blog to read updates, reports, latest training and findings from recent investigations. Common complaints over Christmas Managing complaints | News Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more Framework and Guideline for managing customer complaints Managing complaints | News Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more Multi-agency complaint handling Communication is key | Managing complaints | Training What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more Insight into our investigation process Managing complaints | Case studies | News Watch the video to gain an insight into how our investigations are conducted. 20 October 2022 read more Passport delay complaints Managing complaints | News Where can you complain about delays in processing passport applications? 05 September 2022 read more Our response to changed COVID-19 measures from 17 December 2021 Managing complaints | News We have received complaints about a broad range of COVID-19 related issues since restrictions were imposed in ... 15 December 2021 read more Page1 2 3 Next
Common complaints over Christmas Managing complaints | News Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more Framework and Guideline for managing customer complaints Managing complaints | News Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more Multi-agency complaint handling Communication is key | Managing complaints | Training What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more Insight into our investigation process Managing complaints | Case studies | News Watch the video to gain an insight into how our investigations are conducted. 20 October 2022 read more Passport delay complaints Managing complaints | News Where can you complain about delays in processing passport applications? 05 September 2022 read more Our response to changed COVID-19 measures from 17 December 2021 Managing complaints | News We have received complaints about a broad range of COVID-19 related issues since restrictions were imposed in ... 15 December 2021 read more Page1 2 3 Next
Common complaints over Christmas Managing complaints | News Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more
Framework and Guideline for managing customer complaints Managing complaints | News Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more
Multi-agency complaint handling Communication is key | Managing complaints | Training What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more
Insight into our investigation process Managing complaints | Case studies | News Watch the video to gain an insight into how our investigations are conducted. 20 October 2022 read more
Passport delay complaints Managing complaints | News Where can you complain about delays in processing passport applications? 05 September 2022 read more
Our response to changed COVID-19 measures from 17 December 2021 Managing complaints | News We have received complaints about a broad range of COVID-19 related issues since restrictions were imposed in ... 15 December 2021 read more