Blog Follow our blog to read updates, reports, latest training and findings from recent investigations. Common complaints over Christmas Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more Christmas closure 2023 Seasons greetings and best wishes for the new year. 01 December 2023 read more Framework and Guideline for managing customer complaints Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more Inspection standards for prisons and youth detention centres released Inspection standards aim to ensure transparency in the outcomes that will be assessed during inspections. 06 September 2023 read more Multi-agency complaint handling What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more New detention oversight arrangements in Queensland The Inspector of Detention Services Act 2022 (IDS Act) has now fully commenced. 03 July 2023 read more PagePrevious 1 2 3 4 5 6 7 8 9 10 Next
Common complaints over Christmas Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more Christmas closure 2023 Seasons greetings and best wishes for the new year. 01 December 2023 read more Framework and Guideline for managing customer complaints Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more Inspection standards for prisons and youth detention centres released Inspection standards aim to ensure transparency in the outcomes that will be assessed during inspections. 06 September 2023 read more Multi-agency complaint handling What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more New detention oversight arrangements in Queensland The Inspector of Detention Services Act 2022 (IDS Act) has now fully commenced. 03 July 2023 read more PagePrevious 1 2 3 4 5 6 7 8 9 10 Next
Common complaints over Christmas Speaking to the correct complaints body will help you resolve the matter faster. 20 December 2023 read more
Christmas closure 2023 Seasons greetings and best wishes for the new year. 01 December 2023 read more
Framework and Guideline for managing customer complaints Overview of Queensland Public Service Customer Complaint Management Framework and Guideline. 29 November 2023 read more
Inspection standards for prisons and youth detention centres released Inspection standards aim to ensure transparency in the outcomes that will be assessed during inspections. 06 September 2023 read more
Multi-agency complaint handling What is a multi-agency complaint? What should agencies do? Four tips for agencies to consider. 15 August 2023 read more
New detention oversight arrangements in Queensland The Inspector of Detention Services Act 2022 (IDS Act) has now fully commenced. 03 July 2023 read more