Browse: 7 results for Managing complaints

7 result(s) for Managing complaints
  1. search file icon1. Changes to services due to COVID-19 - Blog   5 star relevancy You can make your complaint to us online, by phone or by mail. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/changes-to-services-due-to-covid-19  - Last Modified 8 May 2020
  2. search file icon2. Phone contact resuming from Monday 27 April  - Blog   5 star relevancy This is a limited hours service operating between 9.30am-11.30am and 2.00pm-4.00pm on business days. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/phone-complaints-open-for-limited-hours  - Last Modified 8 May 2020
  3. search file icon3. You can make a complaint online - Blog   5 star relevancy We are continuing to provide services to the community. We are accepting complaints online and by mail. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/you-can-make-a-complaint-online  - Last Modified 8 May 2020
  4. search file icon4. Phone complaints suspended temporarily - Blog   5 star relevancy The Office is suspending its public access phone service (3005 7000 and 1800 068 908). The Office will continue to accept online complaints made via the website and written complaints. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/phone-complaints-suspended-temporarily  - Last Modified 8 May 2020
  5. search file icon5. Change to our services - Blog   5 star relevancy With COVID-19 now classified as a pandemic by the World Health Organization and the number of cases in Australia continuing to rise, the Office of the Queensland Ombudsman is focused on the safety and wellbeing of staff, visitors, and clients. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/change-to-our-services  - Last Modified 19 Mar 2020
  6. search file icon6. Ombudsman training updated - Blog   5 star relevancy We have updated our Good Decisions and Complaints Management training to include human rights considerations after the public complaints function of the Human Rights Act 2019 commenced on 1 January 2020. https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsman-training-updated  - Last Modified 29 Jan 2020
  7. search file icon7. Change of hours - Blog   5 star relevancy Change of hours https://www.ombudsman.qld.gov.au/improve-public-administration/blog/change-of-hours  - Last Modified 11 May 2020
Last updated: Monday, 1 January 1900 12:00:00 AM