All publications Casebook 2026: Helping agencies to improve decision-making Published 13 May 2026 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2026: Helping agencies to improve decision-making Report of Casebook 2026: Helping agencies to improve decision-making Report update of Casebook 2026: Helping agencies to improve decision-making Resource of Casebook 2026: Helping agencies to improve decision-making Snapshot of Casebook 2026: Helping agencies to improve decision-making Easy read of Casebook 2026: Helping agencies to improve decision-making Video of Casebook 2026: Helping agencies to improve decision-making Media of Casebook 2026: Helping agencies to improve decision-making Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/QO%20Casebook%202026%20Media%20Release%20May%202026.pdf.aspx Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/Queensland%20Ombudsman%20-%20Casebook%202026%20PUBLIC.pdf.aspx Brisbane Correctional Centre inspection report (2026) Published 24 Apr 2026 | The report makes 55 recommendations about areas for improvement, such as issues of overcrowding and limited infrastructure in the centre. Read more of Brisbane Correctional Centre inspection report (2026) Report of Brisbane Correctional Centre inspection report (2026) Report update of Brisbane Correctional Centre inspection report (2026) Resource of Brisbane Correctional Centre inspection report (2026) Snapshot of Brisbane Correctional Centre inspection report (2026) Easy read of Brisbane Correctional Centre inspection report (2026) Video of Brisbane Correctional Centre inspection report (2026) Media of Brisbane Correctional Centre inspection report (2026) Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Snapshot%20Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Media%20release_BCC%20inspection%20report_April%202026.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Easy%20Read%20-%20IDS%20BCC%202026%20report%20summary%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 3: Queensland Health Published 14 Apr 2026 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report update of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Resource of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Snapshot of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Easy read of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Video of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Media of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Snapshot%20Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Media%20release_Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%203%20-%20Qld%20Health.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Easy%20Read%20-%20Preventing%20harm%20report%203%20Health%20-%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Published 26 Nov 2025 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report update of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Resource of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Snapshot of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Easy read of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Video of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Media of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%202%20Housing%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%202%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/MR_Preventing%20harm%20-%20Report%202%20Housing%20and%20Public%20Works_FINAL_Nov%2025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Easy%20Read%20-%20QO%20Preventing%20harm%202%20summary%20PUBLIC.pdf.aspx Combined inspection report for youth detention centres Published 12 Nov 2025 | A report on our 2024 inspections of 3 Queensland youth detention centres - West Moreton, Brisbane and Cleveland, November 2025. Read more of Combined inspection report for youth detention centres Report of Combined inspection report for youth detention centres Report update of Combined inspection report for youth detention centres Resource of Combined inspection report for youth detention centres Snapshot of Combined inspection report for youth detention centres Easy read of Combined inspection report for youth detention centres Video of Combined inspection report for youth detention centres Media of Combined inspection report for youth detention centres Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20PUBLIC%20-%20OCR.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/IDS%20YDC%20combined%20report%20media%20release_Nov%202025_FINAL.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/Easy%20Read%20-%20IDS%20YDC%202025%20report%20summary%20PUBLIC.pdf.aspx Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Queensland Ombudsman: Annual report 2024–25 Published 24 Sep 2025 | Achievements of the Office of the Queensland Ombudsman for 2024–25. Read more of Queensland Ombudsman: Annual report 2024–25 Report of Queensland Ombudsman: Annual report 2024–25 Report update of Queensland Ombudsman: Annual report 2024–25 Resource of Queensland Ombudsman: Annual report 2024–25 Snapshot of Queensland Ombudsman: Annual report 2024–25 Easy read of Queensland Ombudsman: Annual report 2024–25 Video of Queensland Ombudsman: Annual report 2024–25 Media of Queensland Ombudsman: Annual report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/601/QO%20Annual%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Page1 2 3 4 5 6 7 Next
Casebook 2026: Helping agencies to improve decision-making Published 13 May 2026 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2026: Helping agencies to improve decision-making Report of Casebook 2026: Helping agencies to improve decision-making Report update of Casebook 2026: Helping agencies to improve decision-making Resource of Casebook 2026: Helping agencies to improve decision-making Snapshot of Casebook 2026: Helping agencies to improve decision-making Easy read of Casebook 2026: Helping agencies to improve decision-making Video of Casebook 2026: Helping agencies to improve decision-making Media of Casebook 2026: Helping agencies to improve decision-making Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/QO%20Casebook%202026%20Media%20Release%20May%202026.pdf.aspx Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/Queensland%20Ombudsman%20-%20Casebook%202026%20PUBLIC.pdf.aspx Brisbane Correctional Centre inspection report (2026) Published 24 Apr 2026 | The report makes 55 recommendations about areas for improvement, such as issues of overcrowding and limited infrastructure in the centre. Read more of Brisbane Correctional Centre inspection report (2026) Report of Brisbane Correctional Centre inspection report (2026) Report update of Brisbane Correctional Centre inspection report (2026) Resource of Brisbane Correctional Centre inspection report (2026) Snapshot of Brisbane Correctional Centre inspection report (2026) Easy read of Brisbane Correctional Centre inspection report (2026) Video of Brisbane Correctional Centre inspection report (2026) Media of Brisbane Correctional Centre inspection report (2026) Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Snapshot%20Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Media%20release_BCC%20inspection%20report_April%202026.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Easy%20Read%20-%20IDS%20BCC%202026%20report%20summary%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 3: Queensland Health Published 14 Apr 2026 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report update of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Resource of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Snapshot of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Easy read of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Video of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Media of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Snapshot%20Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Media%20release_Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%203%20-%20Qld%20Health.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Easy%20Read%20-%20Preventing%20harm%20report%203%20Health%20-%20PUBLIC.pdf.aspx Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Published 26 Nov 2025 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report update of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Resource of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Snapshot of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Easy read of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Video of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Media of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%202%20Housing%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%202%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/MR_Preventing%20harm%20-%20Report%202%20Housing%20and%20Public%20Works_FINAL_Nov%2025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Easy%20Read%20-%20QO%20Preventing%20harm%202%20summary%20PUBLIC.pdf.aspx Combined inspection report for youth detention centres Published 12 Nov 2025 | A report on our 2024 inspections of 3 Queensland youth detention centres - West Moreton, Brisbane and Cleveland, November 2025. Read more of Combined inspection report for youth detention centres Report of Combined inspection report for youth detention centres Report update of Combined inspection report for youth detention centres Resource of Combined inspection report for youth detention centres Snapshot of Combined inspection report for youth detention centres Easy read of Combined inspection report for youth detention centres Video of Combined inspection report for youth detention centres Media of Combined inspection report for youth detention centres Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20PUBLIC%20-%20OCR.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/IDS%20YDC%20combined%20report%20media%20release_Nov%202025_FINAL.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/Easy%20Read%20-%20IDS%20YDC%202025%20report%20summary%20PUBLIC.pdf.aspx Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Queensland Ombudsman: Annual report 2024–25 Published 24 Sep 2025 | Achievements of the Office of the Queensland Ombudsman for 2024–25. Read more of Queensland Ombudsman: Annual report 2024–25 Report of Queensland Ombudsman: Annual report 2024–25 Report update of Queensland Ombudsman: Annual report 2024–25 Resource of Queensland Ombudsman: Annual report 2024–25 Snapshot of Queensland Ombudsman: Annual report 2024–25 Easy read of Queensland Ombudsman: Annual report 2024–25 Video of Queensland Ombudsman: Annual report 2024–25 Media of Queensland Ombudsman: Annual report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/601/QO%20Annual%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx Page1 2 3 4 5 6 7 Next
Casebook 2026: Helping agencies to improve decision-making Published 13 May 2026 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2026: Helping agencies to improve decision-making Report of Casebook 2026: Helping agencies to improve decision-making Report update of Casebook 2026: Helping agencies to improve decision-making Resource of Casebook 2026: Helping agencies to improve decision-making Snapshot of Casebook 2026: Helping agencies to improve decision-making Easy read of Casebook 2026: Helping agencies to improve decision-making Video of Casebook 2026: Helping agencies to improve decision-making Media of Casebook 2026: Helping agencies to improve decision-making Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/QO%20Casebook%202026%20Media%20Release%20May%202026.pdf.aspx Resource Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/638/Queensland%20Ombudsman%20-%20Casebook%202026%20PUBLIC.pdf.aspx
Brisbane Correctional Centre inspection report (2026) Published 24 Apr 2026 | The report makes 55 recommendations about areas for improvement, such as issues of overcrowding and limited infrastructure in the centre. Read more of Brisbane Correctional Centre inspection report (2026) Report of Brisbane Correctional Centre inspection report (2026) Report update of Brisbane Correctional Centre inspection report (2026) Resource of Brisbane Correctional Centre inspection report (2026) Snapshot of Brisbane Correctional Centre inspection report (2026) Easy read of Brisbane Correctional Centre inspection report (2026) Video of Brisbane Correctional Centre inspection report (2026) Media of Brisbane Correctional Centre inspection report (2026) Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Snapshot%20Brisbane%20Correctional%20Centre%20inspection%20report%20-%202026%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Media%20release_BCC%20inspection%20report_April%202026.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/633/Easy%20Read%20-%20IDS%20BCC%202026%20report%20summary%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 3: Queensland Health Published 14 Apr 2026 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report update of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Resource of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Snapshot of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Easy read of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Video of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Media of Preventing harm to children with disability in Queensland - Report 3: Queensland Health Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Snapshot%20Preventing%20harm%20report%203%20QH%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Media%20release_Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%203%20-%20Qld%20Health.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/620/Easy%20Read%20-%20Preventing%20harm%20report%203%20Health%20-%20PUBLIC.pdf.aspx
Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Published 26 Nov 2025 | An investigation into the effectiveness of current public sector agency practices and procedures – Learning from Kaleb and Jonathon’s story. Read more of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report update of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Resource of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Snapshot of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Easy read of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Video of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Media of Preventing harm to children with disability in Queensland - Report 2: Department of Housing and Public Works Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%20with%20disability%20in%20Qld%20-%20Report%202%20Housing%20-%20PUBLIC.PDF.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Preventing%20harm%20to%20children%202%20-%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/MR_Preventing%20harm%20-%20Report%202%20Housing%20and%20Public%20Works_FINAL_Nov%2025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/597/Easy%20Read%20-%20QO%20Preventing%20harm%202%20summary%20PUBLIC.pdf.aspx
Combined inspection report for youth detention centres Published 12 Nov 2025 | A report on our 2024 inspections of 3 Queensland youth detention centres - West Moreton, Brisbane and Cleveland, November 2025. Read more of Combined inspection report for youth detention centres Report of Combined inspection report for youth detention centres Report update of Combined inspection report for youth detention centres Resource of Combined inspection report for youth detention centres Snapshot of Combined inspection report for youth detention centres Easy read of Combined inspection report for youth detention centres Video of Combined inspection report for youth detention centres Media of Combined inspection report for youth detention centres Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20PUBLIC%20-%20OCR.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/YDC%20inspections%20combined%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/IDS%20YDC%20combined%20report%20media%20release_Nov%202025_FINAL.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/618/Easy%20Read%20-%20IDS%20YDC%202025%20report%20summary%20PUBLIC.pdf.aspx
Inspector of Detention Services: Annual operational report 2024–25 Published 21 Oct 2025 | Functions performed by the inspector for 2024-25. Read more of Inspector of Detention Services: Annual operational report 2024–25 Report of Inspector of Detention Services: Annual operational report 2024–25 Report update of Inspector of Detention Services: Annual operational report 2024–25 Resource of Inspector of Detention Services: Annual operational report 2024–25 Snapshot of Inspector of Detention Services: Annual operational report 2024–25 Easy read of Inspector of Detention Services: Annual operational report 2024–25 Video of Inspector of Detention Services: Annual operational report 2024–25 Media of Inspector of Detention Services: Annual operational report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/IDS%20Annual%20operational%20report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/610/QO%20IDS%20Annual%20Op%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx
Queensland Ombudsman: Annual report 2024–25 Published 24 Sep 2025 | Achievements of the Office of the Queensland Ombudsman for 2024–25. Read more of Queensland Ombudsman: Annual report 2024–25 Report of Queensland Ombudsman: Annual report 2024–25 Report update of Queensland Ombudsman: Annual report 2024–25 Resource of Queensland Ombudsman: Annual report 2024–25 Snapshot of Queensland Ombudsman: Annual report 2024–25 Easy read of Queensland Ombudsman: Annual report 2024–25 Video of Queensland Ombudsman: Annual report 2024–25 Media of Queensland Ombudsman: Annual report 2024–25 Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/262/QO%20Annual%20Report%202024-25%20-%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/601/QO%20Annual%20Report%202024-25%20Media%20Release_FINAL.pdf.aspx Widget thumbnail /images/UserUploadedImages/598/QO-report-default-filter-image.jpg
Good decisions Published 4 Jul 2025 | A valuable reference with a detailed rundown of the stages of decision-making. Read more of Good decisions Report of Good decisions Report update of Good decisions Resource of Good decisions Snapshot of Good decisions Easy read of Good decisions Video of Good decisions Media of Good decisions Widget thumbnail /images/UserUploadedImages/602/Training-publication-thumbnail-image.jpg Resource Button URL /ArticleDocuments/617/QO%20Good%20decisions%20resource%20-%2013th%20edition%20-%20FINAL.pdf.aspx Video Button URL https://youtu.be/tHol81x0QoY?si=S5aSj2rqlyrNjcZU
Palen Creek Correctional Centre inspection report Published 19 Jun 2025 | This report makes 27 recommendations for areas of improvement. It also acknowledges positive practices observed. Read more of Palen Creek Correctional Centre inspection report Report of Palen Creek Correctional Centre inspection report Report update of Palen Creek Correctional Centre inspection report Resource of Palen Creek Correctional Centre inspection report Snapshot of Palen Creek Correctional Centre inspection report Easy read of Palen Creek Correctional Centre inspection report Video of Palen Creek Correctional Centre inspection report Media of Palen Creek Correctional Centre inspection report Report Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20-%20PUBLIC.pdf.aspx Snapshot Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20Snapshot%20PUBLIC.pdf.aspx Media Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/Palen%20Creek%20Correction%20Centre%20Media%20Release_FINAL_19%20June%202025.pdf.aspx Easy Read Button URL https://www.ombudsman.qld.gov.au/ArticleDocuments/615/PCCC%20inspection%20report%202025%20summary%20-%20Easy%20Read%20PUBLIC.pdf.aspx
Casebook 2025: Helping agencies to improve decision-making Published 30 Apr 2025 | Casebooks contain a sample of the outcomes that we achieve for Queenslanders through our investigations. Read more of Casebook 2025: Helping agencies to improve decision-making Report of Casebook 2025: Helping agencies to improve decision-making Report update of Casebook 2025: Helping agencies to improve decision-making Resource of Casebook 2025: Helping agencies to improve decision-making Snapshot of Casebook 2025: Helping agencies to improve decision-making Easy read of Casebook 2025: Helping agencies to improve decision-making Video of Casebook 2025: Helping agencies to improve decision-making Media of Casebook 2025: Helping agencies to improve decision-making Media Button URL /ArticleDocuments/600/MR%20Casebook%202025_April%202025_PUBLIC.pdf.aspx Resource Button URL /ArticleDocuments/600/Queensland%20Ombudsman%20-%20Casebook%202025%20PUBLIC.pdf.aspx