As part of our ongoing commitment to improve public sector administrative practice, we offer Good Decisions Training and Complaints Management Training to State government agencies and local councils across Queensland. 

We travel regionally and can also develop a tailored program as part of induction training for agencies or councils. 

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Combined agency training sessions

If you are interested in participating in a Complaints Management or Good Decisions Training session, or know of other officers who may benefit from it - we are hosting a series of open training sessions (combined agencies) that individual officers can book in to.

The open training session dates are as follows

• Complaints Management Training Internal Review & Frontline Officers:
  Thursday 25 February 2010

• Good Decisions Training:
  Tuesday 30 March 2010

If you have any questions regarding this training or would like to book a place email us today.