As part of our ongoing commitment to improve public sector administrative practice, we offer Good Decisions Training and Complaints Management Training to State government agencies and local councils across Queensland. 

We travel regionally and can also develop a tailored program as part of induction training for agencies or councils. 

Latest News

Combined agency training sessions

If you are interested in participating in a Good Decisions or Complaints Management Training session, or know of other officers who may benefit from it - we are hosting a series of open training sessions (combined agencies) that individual officers can book in to.

The open training session dates are as follows

• Good Decisions Training -Thursday 11 September 2008
• Complaints Management Training Internal Review Officers - Thursday 18 September
• Complaints Management Training Frontline Officers - Wednesday 8 October

If you have any questions regarding this training or would like to book a place email us today.