A primary role of the Queensland Ombudsman is to improve the quality of decision-making and administrative practice in public agencies. One way to achieve this is to identify, investigate and report publicly about serious systemic issues that are indicative of poor administration and make recommendations to improve decision-making practices in agencies. 


These reports are published in PDF format. Please contact our office if you require any of these reports in a format other than PDF.

2013

• The Asbestos Report: An investigation into the regulation of asbestos in Queensland
• Investigation of Brisbane City Council’s Tennyson Reach Parkland Transactions Report

2012

• The Underground Coal Gasification Report: An investigation into the approval and oversight of the Kingaroy underground coal gasification project
• Ombudsman Recommendations to Councils: Analysis of Implementation 2007-2010

2011

• The Hendra Virus Report: An investigation into agency responses to Hendra virus incidents between January 2006 and December 2009
• The Airport Link Project Report: An investigation into complaints about night-time surface work
• The Neville Report and Neville Report Update

2010

• Complaints matter:  A review of the complaints management systems of Queensland Government agencies    
• Complaints matter:  A review of the complaints management systems of local councils in Queensland

2009 

• Tips and Traps for Regulators (Second edition) 
• Justice on the Inside Report  
• The Classification and Movement of Prisoners Report

2008

• Q150 Contract Report
• The Regulation of Mine Safety in Queensland: A Review of the Queensland Mines Inspectorate

2007

• Councillor Code of Conduct Report 
• Pacific Motorway Report

2006

• Coronial Recommendations Project Report 
• Daintree River Ferry Report 
• Miriam Vale IPA Report

Earlier

• Workplace Electrocution Report 
• Baby Kate Report 
• Brooke Brennan Report