The Queensland Ombudsman's 2008-09 Annual Report was tabled in Parliament on November 2009.
Full Report: Download or print the full report in PDF format (6.35 MB)
PDFs by section
Click the links below to download a section of the annual report.
Please note that the PDF is in low resolution. As a result, some images may be slightly blurred. To order a hard copy, please contact us.
| Section 1: |
Fairness matters: Ombudsman matters, Our highlights, Our service structure, Ombudsman’s Overview, Performance matters, Ombudsman Management Group, Our Accountability Framework (2.3 MB) |
| Section 2: |
Accountability matters: Complaints matters, How we managed complaints, State government matters, Corrective services matters, Local government matters, University matters, Major investigation matters (1.6 MB)
|
| Section 3: |
Engagement matters: Public administration matters, Community awareness matters, Service improvement matters (1.5 MB)
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Section 4:
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Our business matters: Remaining accountable to the community, Performance matters (1.6 MB) |
Section 5: |
Financial overview: Financial matters, Financial statements, Certificate of the Office of the Queensland Ombudsman, Independent auditor’s report (1.0 MB) |
| Section 6: |
Appendices, Index, Glossary (1.2 MB) |
Past annual reports can be accessed via the links below:
2007-2008 Queensland Ombudsman Annual Report
2006-2007 Queensland Ombudsman Annual Report (PDF format 3200k)
2005-2006 Queensland Ombudsman Annual Report (PDF Format 1832k)
2004 2005 Queensland Ombudsman Annual Report (PDF Format 3100)
2003-2004 Queensland Ombudsman Annual Report (PDF format 3700k)
2002-2003 Queensland Ombudsman Annual Report (PDF format 1700k)
2001-2002 Queensland Ombudsman Annual Report (PDF format 1000k)
Your feedback is valuable to us. Please let us know what you think and how we can improve by emailing ombudsman@ombudsman.qld.gov.au.