Complaints about the decisions and actions of public agencies - Queensland government departments and agencies, local councils and universities - can be made:
We recommend you first read our Frequently Asked Questions (FAQs) and Advice section on this web site before lodging your complaint.
If your complaint is complex, it is helpful if you write, email or lodge an online complaint. If you need to send us copies of letters or documents, you can email, fax or post them.
We can arrange assistance if writing is difficult due to language differences or disability.
If you lodge your complaint online, your form will be sent automatically to us.
The information you provide will only be used to assess, investigate and respond to your complaint. It may sometimes be used in surveys we carry out to check the level of service we are providing.
For more information, see our Privacy Plan.